TERMS OF SERVICE
1. Introduction
These Terms of Service govern the use of services provided by Klarify Solutions (“Service Provider”).
By using our services, you agree to be bound by these Terms of Service.
2. Services
Klarify Solutions may provide services including:
- website design and development
- web hosting
- website maintenance
- search engine optimization (SEO)
- social media management
- related digital services
The scope of each service will be defined through a proposal, agreement, or written communication between the Service Provider and the Client.
3. Proposals and Orders
All proposals remain valid for the period specified within the proposal.
A project is considered confirmed once the client accepts the proposal or provides written confirmation.
4. Client Responsibilities
The Client agrees to:
- provide all necessary information and materials required for the project
- ensure the accuracy of provided information
- respond to project-related requests in a timely manner
- fulfill agreed payment obligations
Delays caused by missing information or delayed communication may affect project timelines.
5. Payment
Service fees are determined individually through quotations or agreements.
Invoices are issued in accordance with applicable Croatian laws.
In the event of overdue payments, the Service Provider reserves the right to suspend services until outstanding obligations are settled.
6. Hosting and Maintenance
While we take reasonable measures to ensure service availability and security, uninterrupted operation cannot be guaranteed.
Maintenance, security measures, and backups are provided where included in the agreed service package.
Clients remain solely responsible for the content published on their websites.
7. Intellectual Property
All intellectual property rights related to original designs, source code, content, and other materials remain the property of their respective owners unless otherwise agreed in writing.
Upon full payment, the Client receives the agreed rights to use the delivered work.
8. Limitation of Liability
Klarify Solutions shall not be liable for:
- loss of revenue or profits
- indirect or consequential damages
- interruptions caused by third-party services
- issues resulting from actions of the Client or external providers
The Service Provider’s total liability shall be limited to the amount paid for the specific service giving rise to the claim.
9. Termination
Either party may terminate the business relationship by providing written notice.
The Client remains responsible for payment of all services provided up to the termination date.
10. Privacy
Personal data is processed in accordance with our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed by the laws of the Republic of Croatia.
Any disputes arising from these Terms shall first be resolved amicably. If no resolution can be reached, jurisdiction shall lie with the competent court according to the registered office of the Service Provider.
12. Contact
For questions regarding these Terms of Service, please contact:
Last updated: 15.6.2026.
